Frequently asked questions

For emergency call-outs we arrive within 30–60 minutes anywhere in Riga and the greater Riga area. After you fill in the form we call back within 5 minutes and give you the exact planned arrival time — no anxious waiting.

Yes — we are available around the clock, 7 days a week, including weekends, Christmas, New Year and other public holidays. A higher rate applies to night call-outs (22:00–07:00) and on weekends.

Fill in the form on our website — we call back within 5 minutes to confirm your booking and give you the arrival time. You'll also receive a WhatsApp confirmation.

Yes — we cover Mārupe, Ķekava, Salaspils, Ādaži, Olaine, Jūrmala and other towns in the greater Riga area. For Ogre, Sigulda and Jelgava please check in advance. An additional call-out fee may apply for longer distances.

Fill in the form on our website straight away. We call back within 5 minutes and arrive in 30–60 min. Don't try to force the door yourself — it can damage the lock and make things more expensive.

No — we use specialist tools and professional technique to open doors without any visible damage. In the vast majority of cases the door, lock and frame are left completely intact. That's what separates a professional locksmith from a forced entry.

Door unlocking starts from €40 during daytime hours (07:00–22:00). Night rate from €60. Weekends and public holidays from €55. We always confirm the exact price by phone before arriving — no hidden charges. See the full price list.

We work with wooden, metal, PVC and glass doors. We open flat, house, office, basement and storage unit doors. We also handle complex security doors with multi-point locks and high-grade cylinders — just describe your situation and we'll advise.

In many cases yes — a stiff cylinder, worn mechanism or jammed bolt can be repaired at a fraction of the cost of replacement. We assess on arrival and advise honestly. See our lock repair page for details.

Lock repair starts from €30 depending on the fault — broken key extraction from €30, bolt/mechanism repair from €40, internal cylinder repair from €50. Exact price confirmed on arrival before work begins.

Yes — broken key extraction is one of our most common jobs. We use specialist tools to remove the fragment without damaging the cylinder. In most cases the lock works normally immediately afterwards.

Lock replacement starts from €30 (labour) + lock material cost. Standard Class A cylinder replacement with a new lock from €55. Higher-security locks from €90+. We confirm the exact price before starting work.

We recommend replacing a lock after losing keys, after a break-in or attempted break-in, when a tenant moves out, when the lock is old or damaged, or if there's been any suspicious activity near your home.

In most cases yes — cylinder replacement is faster and cheaper than replacing the entire lock body. A full replacement is only needed if the door body itself is damaged or unsuitable. We assess the situation and advise.

For a standard flat: a Class A cylinder (Keso, DOM, FAB). For higher security: Class B or C (EVVA, Abloy, Mul-T-Lock). We advise at no extra charge, taking into account your door type and needs.

Yes — that's our core principle. We give you the exact final price after assessing the situation and before any work begins. You agree to the price before we start. No hidden charges.

Yes — call-outs between 22:00 and 07:00 and on weekends/public holidays carry a higher rate (+30–50% on the standard daytime price). We always confirm the exact rate by phone before arriving.

We accept cash. For other payment methods please ask when you book — we'll do our best to find a convenient solution.